FAQ
General Questions
How can I contact PeakPumpWear?
You can contact us via:
- Email: peakpumpwear@gmail.com
- Contact Form: Visit our Contact Us page to send us a message directly.
What kind of gym wear do we offer?
We specialize in premium-quality gym wear, including:
- Compression Shirts
- Pump Covers
- Tank Tops/Compression Tank Tops
- Hoodies
- Pants & Shorts
- Accessories
Shipping & Delivery
Do you ship worldwide?
Yes, we ship to most countries worldwide. Please note that shipping times and fees may vary depending on your location.
How long does shipping take?
Shipping times vary depending on your location, usually 7-15 business days.
How much does shipping cost?
Shipping fees depend on your location and the size of your order. Free shipping is available for orders over 100€ and standart shipping is 1,99€.
Will I have to pay customs or import fees?
Customs duties and taxes may apply for international orders. These charges are the responsibility of the customer and vary by country.
Orders & Payments
What payment methods do you accept?
We accept:
- Visa
- Mastercard
- American Express
- JCB
- Discover
- Diners Club
- Apple Pay
- Google Pay
How do I track my order?
Once your order has shipped, you’ll receive a tracking number via email. You can use this number to track your package conveniently through the tracking tool on the right side of our website, located next to the chat icon.
Can I cancel or modify my order?
Orders can be canceled or modified within 24 hours of placement. Please contact our customer support team as soon as possible.
Returns & Exchanges
What is your return policy?
We offer a hassle-free 30-day return policy. Items must be unworn, unwashed, and in their original packaging. Sale items are non-refundable.
How do I return or exchange an item?
To initiate a return, please contact us at peakpumpwear@gmail.com with your order number and reason for return. We’ll guide you through the process. Exchange of the item is not possible.
Products & Sizing
How do I know which size to order?
We provide a detailed size chart for our products. Check the Size Chart or contact us for personalized sizing advice.
Are your gym wear items true to size?
Most of our products run true to size. If a product has specific sizing recommendations, we’ll mention it in the product description.
What materials do you use?
Our gym wear is made from high-quality, breathable fabrics such as polyester, spandex, and cotton blends, ensuring durability and comfort.
Promotions & Discounts
Do you offer discounts for first-time customers?
Yes! Sign up for our newsletter and enjoy 10% off your first purchase.
Can I use more than one discount code?
No, only one discount code can be applied per order.
How do I stay updated on sales and new arrivals?
Follow us on Instagram, Facebook, and TikTok @peakpumpwear and subscribe to our newsletter to receive updates on promotions, sales, and new collections.